Terms & Conditions
1. About Autoways Engines & Gearbox
Autoways Engines & Gearbox is an automotive supplier specialising in engines, gearboxes, transmissions and related automotive components.
We supply products to private customers, mechanics, workshops, dealerships, fleet operators, automotive businesses and other customers, subject to product availability and these Terms & Conditions.
2. Use of Our Website
You agree to use this website only for lawful purposes and in a manner that does not interfere with the operation, security or availability of the website.
You must not:
- Use the website for unlawful purposes.
- Attempt to gain unauthorised access to the website.
- Introduce malicious software or harmful code.
- Copy or misuse website content without permission.
- Submit false or misleading information.
- Interfere with the website or its security systems.
3. Product Information
We make reasonable efforts to ensure that product descriptions, images, specifications and other information displayed on our website are accurate and useful.
However, product images may differ slightly from the actual product, and specifications, availability or appearance may change without prior notice.
Customers should confirm important specifications, including engine codes, gearbox codes, vehicle compatibility and product condition, before placing an order.
4. Engine & Gearbox Compatibility
Customers are responsible for providing accurate vehicle information when requesting product recommendations or compatibility assistance.
This may include the vehicle make, model, year, engine code, gearbox code, VIN or other relevant information.
5. Product Condition
Products may include new, used, recon, rebuilt or replacement engines and gearboxes, depending on the product listing.
The condition, specifications, inclusions and warranty information of each product may differ.
Customers should carefully review the relevant product information and confirm any questions with our team before purchasing.
6. Prices
Prices displayed on our website are subject to change without prior notice.
Unless specifically stated otherwise, prices may not include delivery, installation, additional components, labour or other associated costs.
The final price payable will be confirmed during the quotation or ordering process.
7. Orders
Submitting an order or enquiry does not necessarily constitute acceptance of the order.
An order may be accepted once product availability, pricing, payment and other applicable requirements have been confirmed.
We reserve the right to decline or cancel an order where circumstances reasonably require it, including product unavailability, pricing errors or suspected fraudulent activity.
8. Payment
Payment must be made using an approved payment method communicated by Autoways Engines & Gearbox.
An order may only be processed once the required payment has been successfully confirmed.
Customers should not make payments to bank accounts or payment details that have not been officially confirmed by Autoways Engines & Gearbox.
9. Delivery & Collection
Delivery and collection options depend on the product, destination and agreed transport arrangements.
Delivery charges may apply and will be communicated before finalising the order where applicable.
Customers are responsible for providing accurate delivery information.
Delivery times may vary due to stock availability, transport, destination, weather, public holidays or circumstances outside our reasonable control.
10. Inspection Upon Delivery
Customers should inspect products as soon as reasonably possible after delivery or collection.
Any visible damage, missing components or significant discrepancy should be reported to us as soon as possible with supporting photographs and relevant order information.
11. Installation
Engine and gearbox installation should be performed by a suitably qualified automotive technician or mechanic.
Autoways Engines & Gearbox does not recommend attempting complex engine or gearbox installation without appropriate technical knowledge and equipment.
Installation, labour and related costs are separate from the purchase of the product unless specifically agreed otherwise.
12. Warranty
Where a product is supplied with a warranty, the applicable warranty terms will be communicated with the relevant product or order.
Warranty coverage may vary depending on the product type, condition and specific agreement.
Warranty claims may require supporting documentation, photographs, inspection or assessment by Autoways Engines & Gearbox or an authorised representative.
13. Returns & Refunds
Returns and refunds are subject to the applicable product conditions, warranty terms and consumer protection requirements.
Customers should contact us before returning any product. Unauthorised returns may not be accepted.
Products may be subject to inspection before a return, replacement or refund is approved.
14. Customer Responsibilities
Customers are responsible for:
- Providing accurate vehicle and contact information.
- Checking product specifications before purchasing.
- Confirming compatibility where necessary.
- Using qualified technicians for installation.
- Providing accurate delivery information.
- Inspecting products after delivery or collection.
- Following applicable warranty requirements.
15. Intellectual Property
Unless otherwise stated, website content including text, graphics, logos, photographs, product descriptions and design elements belongs to or is licensed to Autoways Engines & Gearbox.
Website content may not be reproduced, copied, modified, distributed or commercially exploited without appropriate permission.
16. Third-Party Links
Our website may contain links to third-party websites. These links are provided for convenience and do not mean that Autoways Engines & Gearbox endorses or controls those websites.
We are not responsible for the content, availability, security or policies of third-party websites.
17. Website Availability
We aim to keep our website available and operational, but we cannot guarantee uninterrupted access at all times.
Website availability may be affected by maintenance, technical problems, hosting issues, internet connectivity or circumstances outside our reasonable control.
18. Limitation of Liability
To the extent permitted by applicable law, Autoways Engines & Gearbox will not be responsible for losses arising from circumstances outside our reasonable control.
Nothing in these Terms & Conditions is intended to exclude or limit any rights or protections that cannot lawfully be excluded or limited under applicable South African law.
19. Fraud & Security
Customers must take reasonable care to protect their account, payment and personal information.
Autoways Engines & Gearbox will not request sensitive passwords or security credentials through unsolicited messages.
If you receive suspicious payment instructions claiming to be from us, please verify the information with our team before making payment.
20. Privacy
Personal information collected through our website and services is handled in accordance with our Privacy Policy and applicable South African privacy laws.
Please review our Privacy Policy for more information about how we collect and process personal information.
21. Changes to These Terms
Autoways Engines & Gearbox may update these Terms & Conditions when necessary to reflect changes to our business, products, services, website or applicable legal requirements.
The latest version published on this website will apply to future use of the website and services.
22. Governing Law
These Terms & Conditions are intended to be governed by the applicable laws of the Republic of South Africa.
Any disputes will be dealt with in accordance with applicable South African law and the rights and remedies available to the parties.
Questions About Our Terms?
If you have any questions about our Terms & Conditions, products, orders, delivery or services, please contact Autoways Engines & Gearbox.
Visit our Contact Us page to get in touch with our team.
